Retail chain, 6 stores
Scope
Monthly MEP rounds, lighting, AC and shopfront upkeep
Result
One consolidated report and invoice per month
Services
Commercial Building Maintenance
Facilities management for commercial assets.
Services / Commercial Building Maintenance
Service overview
Integrated facilities management for offices, retail and mixed-use buildings — SLA-driven with monthly performance reporting.
Benefits
- SLA-driven service
- Dedicated site engineer option
- Monthly KPI reports
- Compliance-ready documentation
Our process
- 01Scope
Site survey and SLA definition.
- 02Mobilise
On-site crew setup.
- 03Operate
Daily and reactive service.
- 04Report
Monthly KPI reviews.
What's included
- Planned preventive maintenance schedule
- MEP systems, pumps and common areas
- Out-of-hours and weekend works
- Compliance documentation and certificates
- Dedicated account manager and reporting
Common problems & our solutions
Problem
Downtime directly costs revenue
Our solution
Out-of-hours and phased works with an agreed SLA
Problem
Compliance and inspection paperwork gaps
Our solution
Documented service records, test certificates and logs
Problem
Multiple sites with inconsistent service quality
Our solution
One account manager and a standard scope across all sites
Example projects
Office fit-out maintenance, 1,800 sqm
Scope
FCU servicing, partition repairs, ceiling and lighting
Result
Works completed outside business hours only